shop in Holiday mode

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Please help. I was updating my tax info and Etsy put my shop into holiday mode. They say they were unable to verify the info but i double and triple checked and everything is good and correct. Im used to filing my own tax returns with HMRC, so im absolutely beside myself about this. It is totally outrageous, absurd, costly and infuriating. Please can someone advise me what is best to do

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ModJose
Community Specialist
Community Specialist

Re: shop in Holiday mode

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Hello! We're sorry to hear you're experiencing issues with your accounts. We've forwarded both of your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.

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B3leatherdesigns
Inspiration Seeker

Re: shop in Holiday mode

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Same exact thing and I cannot find anywhere to submit a ticket or speak with a representative about this.

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Re: shop in Holiday mode

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Contact Etsy through the help pages, found on your shop manager page, or at the top of these forum pages.
You'll get a bot reply, you need to reply that your still need help. 
Don't start a new message, keep replying to that first auto-generated message.

Etsy does not have a phone # nor email address to contact them.
Any you find online are scams.

Here's a call back link (it shows up on the help pages on some topic options). Sometimes it works, sometimes it doesn't.

https://help.etsy.com/hc/en-us/requests/new?segment=selling#issue_sell_manage_listings-callback

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ModJose
Community Specialist
Community Specialist

Re: shop in Holiday mode

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Hello! We're sorry to hear you're experiencing issues with your accounts. We've forwarded both of your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.

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