shipping labels

I can't access the shipping labels. I click on the button but nothing happens. It worked this morning. Any one else having this problem?

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NanaLetha
Inspiration Maker

Re: shipping labels

Try a screen refresh when on that page 

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Re: shipping labels

Yep, that works for me too. 

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Re: shipping labels

Thanks, did all of that. Nothing worked even shutting down the computer. Finally solved the problem by ordering it from etsy blue app.  I will file it under "what to do's" on etsy.

 

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PaperEvent
Inspiration Seeker

Re: shipping labels

I’ve been having this same issue for two weeks. I have found that if I check the orders I want to ship, nothing happens when I click on shipping labels (and it is not grayed out), then I have to click refresh and the shipping screen comes up - but I have to fill out all the info that is usually prefilled. Ugh - I’m over it! I contacted technical support two weeks ago and they just sent me an email in response yesterday - two weeks! And still not resolved.

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Re: shipping labels

Trust me I feel your pain. I thought we were supposed to get more help when they increased their charges.

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Re: shipping labels

   @IvoryCatCreations  Only in our dreams.

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Re: shipping labels

This has been an ongoing problem on Etsy for a while now. Try Pirateship.com, it always works.

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Re: shipping labels

Yes - first sign of any glitches with labels, I'm on PirateShip.

Set up an account, use as backup.

These problems happen now and then - it will happen again.

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Re: shipping labels

@PillowDetails

Why just use them for backup? Why not just stick with the company that always works AND provides support in minutes if you ever do have a problem?

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Re: shipping labels

I just like the convenience of having the label costs deducted from my balance on Etsy.

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Re: shipping labels

@PillowDetails

I have my Pirateship set up so they just autobill my bank account for the amount I specified whenever my funds get low.

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Re: shipping labels

If you click on the (update web browser-refresh page) it should load.

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Re: shipping labels

try refreshing the page. It should pop up then.

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