several of my listings are not indexed

I just discovered that approx 18 of my listings are not indexed - they don't appear when I search within my own shop or in the general search. I have contacted Etsy and there's a wait time of 1-2 days for a response. Is there anything I can do to address this problem in the mean time? I'm feeling very frustrated, as several of these items are things I thought would sell quickly, but instead I've renewed them multiple times due to their poor performance, suggesting that they've never been indexed. 

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NanaLetha
Inspiration Maker

Re: several of my listings are not indexed

Do you have an example of an item that is not indexed?

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Re: several of my listings are not indexed

Here's one:

https://www.etsy.com/listing/133755379

The listing looks typical on my home page but when I 'search items' within my shop it's not there.

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OneEyeCatStudio
Conversation Maker

Re: several of my listings are not indexed

 

There has been a problem with Etsy shadow banning certain words. That's something you could check.

Here is some information ....

https://community.etsy.com/t5/Technical-Issues/Several-shops-have-this-search-indexing-error/m-p/141...

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Re: several of my listings are not indexed

Thank you - I will take a look.

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Re: several of my listings are not indexed

Okay, I think the word 'sexy' might be my issue here (wtf, Etsy?). Thank you again for this link!

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nineteen27
Community Maker

Re: several of my listings are not indexed

sexy is a naughty word.

but you can use the f word and show up in search.

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Re: several of my listings are not indexed

Update: I removed the word 'sexy' from the affected listings and that seems to have solved the problem. I've been selling here for YEARS and I never knew this was a problematic descriptor - it's very frustrating that Etsy hasn't been more straightforward about this. 

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Re: several of my listings are not indexed

It's absolutely nuts when you consider that the site is full of F-bomb listings (and much worse), with the word PROUDLY displayed on the first thumbnail pic that shoppers see.

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nineteen27
Community Maker

Re: several of my listings are not indexed

@BadChollaVintage 

i kept the word *sexy* in my sexy teacher sticker listing.

anyone can see that if you search for *teacher* in my shop... the sticker will not appear.

if you search for *sexy teacher*  it does appear.

if you search for *sexy* it also appears.

but not for *teacher*

and it makes zero sense.

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SugarTaffySoap
Conversation Maker

Re: several of my listings are not indexed

I'm having the same problem with one of my listings. It doesn't show up in search within my shop. I've checked every word. I'm still working on it.

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nineteen27
Community Maker

Re: several of my listings are not indexed

@SugarTaffySoap 

which listing is it?

 

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