WhittledInklings
Inspiration Seeker

"Get Shipping Labels" Button not responding?

I've noticed that since this morning, it seems there is a bug in creating shipping labels. When I press the "Get shipping labels" it does nothing. I also tried the "Get shipping labels" button and it's not responding. I've restarted my browser and tried it on mobile as well, and the issue is still happening. I also have several shops and the bug is consistent.

Anyone else experiencing this?

Translate to English There was a problem fetching the translation.
4 Likes
16 Replies

Re: "Get Shipping Labels" Button not responding?

There have been several threads about the issue, so you are not alone.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: "Get Shipping Labels" Button not responding?

There have been other posts about that issue today. 

Sounds like a good time to try out PirateShip. 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
WhittledInklings
Inspiration Seeker

Re: "Get Shipping Labels" Button not responding?

I have had the hardest time finding anyone talking about this! I'm glad to hear I'm not the only one, hopefully they fix it soon.

Translate to English There was a problem fetching the translation.
2 Likes
WhittledInklings
Inspiration Seeker

Re: "Get Shipping Labels" Button not responding?

PirateShip is a great idea. I'll use that in the meantime, thanks!

Translate to English There was a problem fetching the translation.
0 Likes

Re: "Get Shipping Labels" Button not responding?

I am having this problem too. Not a good time for it. 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: "Get Shipping Labels" Button not responding?

I see others are talking about this from yesterday. Dang. What is backup plan? Sigh.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
WhittledInklings
Inspiration Seeker

Re: "Get Shipping Labels" Button not responding?

I'm going to make my labels outside of Etsy using Pirateship or an alternative and then update the tracking to Etsy when I "complete the order"

 

Hopefully that works and others can do the same in the meantime!

Translate to English There was a problem fetching the translation.
0 Likes

Re: "Get Shipping Labels" Button not responding?

Also having the issue. I've noticed that it happens when there are more than two pages of orders. Anyone know if Etsy is aware? I took a video of it this morning.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
SmudgePlant
Community Maker

Re: "Get Shipping Labels" Button not responding?

I haven't had any issues printing labels. I always click on the little mail truck next to each order to print out the shipping label. I guess that's not efficient for people who like to print multiple labels, but it has worked for me. I also use Firefox, don't know if that makes a difference.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: "Get Shipping Labels" Button not responding?

Nothing is working. One or many at a time. THis has been going on for three days at least. Some of us are in our busy season and nothing is fixed! IT works for a minute or two and then gone. 

Translate to English There was a problem fetching the translation.
0 Likes

Re: "Get Shipping Labels" Button not responding?

This has been weird. I tried several strategies to get around this without success. I decided to do a manual label and pay full postage, just to get the order out to the buyer. Now I am going to fuss to see what happened. I seem to be able to create labels for completed orders, but not this 1 order.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
PictureLabelsUK
Inspiration Seeker

Re: "Get Shipping Labels" Button not responding?

I am still having this issue. The only way around it is to go onto another page - say messages, go back to that order then it works. Very annoying!! Hope they sort it soon.

Translate to English There was a problem fetching the translation.
2 Likes
Reply
Loading...

Re: "Get Shipping Labels" Button not responding?

So annoying! I get it to work and than it does not. Forget about multiples..... singles. only. Hope ETsy gets it together. Now shipping and money a problem!!

Translate to English There was a problem fetching the translation.
0 Likes

Re: "Get Shipping Labels" Button not responding?

I have had this, too. If you hit "get shipping labels" and it does nothing, just click refresh... it goes right to the labels screen.

Translate to English There was a problem fetching the translation.
3 Likes
Reply
Loading...
TheCrookedTavern
Inspiration Seeker

Re: "Get Shipping Labels" Button not responding?

The shipping label buttons have been screwed up for months on my store. Etsy DGAF. With so many bugs happening lately, I'm wondering if they made some major cost cutting measures to their engineering team recently. The entire website is sh*t show right now.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: "Get Shipping Labels" Button not responding?

ANd now no payments with their banking problems. Scary company to deal with!!!

Translate to English There was a problem fetching the translation.
0 Likes
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.