"Contact Support" not working

[FavoriteStory]

the "contact support" link/page isn't working. When you click on "contact support" it gives a "whoopsie!" error. How am I supposed to get help??

[pennyemporium · Accepted solution]

perhaps one of these links may help you:

callback feature:
https://help.etsy.com/hc/en-us/requests/new?segment=selling#issue_sell_manage_listings-callback

chat & email:
https://help.etsy.com/hc/en-us/requests/new?segment=selling#issue_update_account_email-contact_selec...

[PersonalizedPassion]

HI

does the call back link still work?

[NanaLetha]

I have a chat option on my dashboard.

[CupidFalls]

my chat option has gone away

[ArtDollsbyJD]

Refresh.  Reboot computer.  Try a different browser.

[FabioMcMustache · Accepted solution]

Hello!

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