AlexandraMaeArt
Inspiration Seeker

publishing issue

I'm trying to add listings to my shop and keep getting this error pop up saying "Hm, we’re having trouble saving your changes. Try again, and if this keeps happening contact Etsy Support." Over several hours and several attempts nothing's changed. 

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Re: publishing issue

The only suggestion I can think of is to log out of Etsy, and log back in. Just to see if that releases the glitch. Not saying it will, but it can't hurt to try. 

On the opposite extreme, if you can't get any help from Etsy Support, go public somewhere (X or Reddit for example) and proclaim that you can't even publish a listing, or get help from Etsy Admin.  Tag it with #EtsyAdmin for example, so they can/might see it. Mention in the post that you are simply trying to publish a legal listing and need help. Couldn't hurt, might help. 

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DesertChains
Conversation Maker

Re: publishing issue

Clear your cache and then restart your browser. This will solve 90% of web page related problems.

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AlexandraMaeArt
Inspiration Seeker

Re: publishing issue

Okay, what about when that doesn't work??

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Re: publishing issue

@AlexandraMaeArt: Are you experiencing this using an Etsy app (on which operating system) or via mobile browser or desktop browser (which browser and operating system)? If via a browser, are you using the "old" or "new" listing form? 

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