payment options are temporary unavailable

Since i opened the store i have my payment temporary unavailable and i cannot figure out why

I need help, I tried to contact etsy support several times, I was asked for verification data which I provided but nothing was resolved

Since I opened my store I have not been able to complete a single sale due to this problem, the data is correct, but I still cannot unlock payments The etsy support chat does not respond and via email they always request the same data provided many times I don't know how to solve this issue

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NanaLetha
Inspiration Maker

Re: payment options are temporary unavailable

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Re: payment options are temporary unavailable

i already have an etsy account with bank details and it's verified too

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Re: payment options are temporary unavailable

Only Etsy can help you.  You need to reply to the generic emails you are receiving to say you still need help. If you don't reply the matter is closed. 

I hope it gets fixed soon!

 

 

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Re: payment options are temporary unavailable

i am still keeping to reply to emails but nothing moves and every day i lose buyers because i cannot sell

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NanaLetha
Inspiration Maker

Re: payment options are temporary unavailable

@ItalyGoldWorldwide  you have no shop so there is nothing to add

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Re: payment options are temporary unavailable

Cause I have just deleted dumb

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Re: payment options are temporary unavailable

I am sorry but it’s frustrating been 1 month im trying to sell my product

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PrimFun
Community Maker

Re: payment options are temporary unavailable

Since the payment is not showing that means most likely the credit card and/or the bank account were not verified.  Credit card has to be a credit card not something like Revolut.   And you did both bank deposits?  SOmetimes there is one and sometimes two.

Take only one email and use that one email to ask for help.  Don't use any other email.

This is a handmade item?  I can find the same item elsewhere.  You have no about page which shows you making the item.  Etsy may be looking at your shop. That's one possibility.

 

 

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