no star review

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Anyone else seeing reviews with no stars on the website? I can see the stars on the app fine but website shows no stars. I'm sure its a temporary glitch so I'm not worried. Besides, if I'm getting no sales already, it won't be hurting my sales more. Just curious if I'm the only one.

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ChillwolfArt
Conversation Maker

Re: no star review

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@WishiWashiLoft   I'm getting De Ja Vu of this happening before.  And if it's the same as you are referring to; I went into my Seller Dashboard.  Under Recent Activity, there are some Reviews where the yellow stars are whited out (in my Shop, they are fine; this is only under Recent Activity).
Whenever I see this, the Avatar of my item (which appears to the Left), is gone; no pic, there are letters in place of.

When someone posted about this before and I checked in Listings, I believe these are the items which were Deactivate (by me; for example, to take to a Show).  And I believe these items show under Inactive for that reason.

Hope this helps.

ETA:  Just checked again in my Listings.  Looked at one where the Stars are white and item photo is missing (in Recent Activity, Shop Dashboard); and this is an item which is Inactive (I Deactivated it for a show).

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NanaLetha
Inspiration Maker

Re: no star review

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Using my desktop I can see the stars on your reviews.

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Re: no star review

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I have 2 of my latest reviews on my dashboard that show 0 stars. I have no idea where they are under my reviews to actually see. I went through several pages of reviews and am not sure where it is. I got tired of looking.

 

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Re: no star review

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@WishiWashiLoft: Change the review sort order on your shop home page to "most recent" instead of "suggested"

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SugarTaffySoap
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Re: no star review

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Is it showing in your shop manager dashboard > recent activity ?

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ChillwolfArt
Conversation Maker

Re: no star review

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@WishiWashiLoft   I'm getting De Ja Vu of this happening before.  And if it's the same as you are referring to; I went into my Seller Dashboard.  Under Recent Activity, there are some Reviews where the yellow stars are whited out (in my Shop, they are fine; this is only under Recent Activity).
Whenever I see this, the Avatar of my item (which appears to the Left), is gone; no pic, there are letters in place of.

When someone posted about this before and I checked in Listings, I believe these are the items which were Deactivate (by me; for example, to take to a Show).  And I believe these items show under Inactive for that reason.

Hope this helps.

ETA:  Just checked again in my Listings.  Looked at one where the Stars are white and item photo is missing (in Recent Activity, Shop Dashboard); and this is an item which is Inactive (I Deactivated it for a show).

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Re: no star review

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@ChillwolfArt Yes, that explains it. Thank you. This items have been deactivated since they where Christmas items. I couldn't let the listing expire because even though I have certain things set to manual renew, they still auto renew anyways.

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Re: no star review

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@BagmakerSupply I never noticed that before. Duh, on my part. You learn something new everyday.

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