My products were inactive i fell to list while i took a break. i don't know how to retrieve my products. Please help
On your dashboard - go to listings - go to expired - you should be able to renew those listings there.
Here are some instructions from the Help Center.
How to Renew or Hide Your Listings
If Etsy has deactivated your listings because of a problem with them, then there should be an email from Etsy with some explanation.
Follow their instructions.
Looking at your shop...
It appears that the items have been deactivated by Etsy.
Have you read these rules?
https://www.etsy.com/legal/policy/medical-claims/239976157654
I didn't realized i couldn't used hairgrowth. so what should I do
It's not just the hair growth claim that is the problem.
Sell on another platform where your medical claims are allowed.
Good luck.
Its not giving me the opportunity to remove the word hairgrowth
you cannot relist items that have been de-activated.
you would need permission from etsy.