miscalculation in fast answers points

I found a mistake in  my  fast answer points calculation . I have  5  stars  and the badge for fast answers, but I am not a star seller as results that I answered once after the 24 hours allowance, but that was not a first anwer, it was a second message sent  by a buyer that had already  stated his complete satisfaction with the transaction and the service. I hope somebody can see into this as the on line assistance even if gentle  cannot. Alda

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Re: miscalculation in fast answers points

You don't have the reviews badge or the shipping badge, meaning those are the ones you didn't meet.

You have the messages badge, which means you met it.

So regardless of the calculation, you got the messages badge.

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