Areasontocreate
Inspiration Seeker

messaging scams?

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I just started an etsy shop.  I got a weird message on the messages center on my seller's page saying:

New order!

Order #4326022692

Status: Waiting for acceptance

Here: [This content has been removed by Moderation. Please do not share unsafe links in the Forums.]

 

It showed one of my listings.  But this is already the second message I received like this.  I'm not sure if it is a scam or not.  I used to use etsy a long time ago and don't remember there being a "waiting for acceptance" notification when an order was made.  Is this something new or should I just delete/ignore this message?

 

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ModAngie
Community Specialist
Community Specialist

Re: messaging scams?

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Hello,

Etsy is actively engaged in preventing scammers from targeting our community members. If you receive a suspicious message, please proceed with caution, and do not click on any suspicious email links. Etsy Support will never ask you to provide personal information via Etsy Messages, such as your email address or password. Any legitimate message from us will show in your "From Etsy" folder.

If you receive a suspicious message, here’s how to report it:

  1. Sign in to Etsy.com and go to Your Account.
  2. Go to Messages
  3. Select the suspicious message from your inbox. 
  4. Choose Report.


You’ll find examples of common scammer techniques and phishing messages here in our Help Center. Read our Account Security Checklist in the Seller Handbook for more steps you can take to protect your account.

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NanaLetha
Inspiration Maker

Re: messaging scams?

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Move to spam

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DesertChains
Conversation Maker

Re: messaging scams?

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Complete scam.

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Re: messaging scams?

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Amaradorn
Community Maker

Re: messaging scams?

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Genuine messages from Etsy will appear in the 'From Etsy' folder in your Etsy message page (as well as the main inbox). All other messages are from buyers (or could be scammers if they 'appear' to be from Etsy, but are not in the aforementioned folder). 

Scams and spam should be reported (click the SPAM/Report button)

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JustMeToo
Community Maker

Re: messaging scams?

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@Areasontocreate   This is your third post in a very short time.  There is no need for that.

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Re: messaging scams?

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Scammers tend to target new shops.
More to read:

https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema...

https://help.etsy.com/hc/en-us/articles/360000343128-How-to-Handle-Spam-and-Suspicious-Messages

If you receive an actual order, you will see it in your "Orders and Shipping" section and you will receive an email from Etsy notifying you that you have a sale, and there will be a notification in your dashboard as well.

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ModAngie
Community Specialist
Community Specialist

Re: messaging scams?

Jump to solution

Hello,

Etsy is actively engaged in preventing scammers from targeting our community members. If you receive a suspicious message, please proceed with caution, and do not click on any suspicious email links. Etsy Support will never ask you to provide personal information via Etsy Messages, such as your email address or password. Any legitimate message from us will show in your "From Etsy" folder.

If you receive a suspicious message, here’s how to report it:

  1. Sign in to Etsy.com and go to Your Account.
  2. Go to Messages
  3. Select the suspicious message from your inbox. 
  4. Choose Report.


You’ll find examples of common scammer techniques and phishing messages here in our Help Center. Read our Account Security Checklist in the Seller Handbook for more steps you can take to protect your account.

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Areasontocreate
Inspiration Seeker

Re: messaging scams?

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I reported it yesterday.  Thank you for your help and response to this post.

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