fAdENfEEhandmade
Inspiration Seeker

messaging function is blocked

Hello,
5 days ago the messaging function was blocked in my shop. Since then I have no longer been able to respond to requests for help or
messages. Before the blocking, I only processed normal customer inquiries. No spam, no contact with former customers. Support doesn't respond, unfortunately chat doesn't either.
What can I do? This happened once 6 months ago, after the ban was lifted, Etsy only sent me an email apologizing for the circumstances and that I
had not made a mistake. Thanks for the help in advance
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Re: messaging function is blocked

bumping this to see if anyone else has any advice. Just got hit with this too.

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NanaLetha
Community Maker

Re: messaging function is blocked

@PrevntProducts  contact Etsy Support via chat on your dashboard.

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Re: messaging function is blocked

I did @NanaLetha thank you

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