You have no sales, all sales will appear under the order tab in your dashboard.
I see the scammers have slightly adapted the wording, to explain why it is not in your dashboard, but this is a lie.
It would benefit you if you read this thread, as it is not the only scam going around they are out in force
https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema...
