linked photos no longer linked

[AVAFELT]

I've noticed a few times that the linked photos of some articles in the variations are no longer linked without my doing.
did you experience that too?
and one thing about the ratings: i have lost ratings from yesterday to today, if the rating rate should only be valid for a certain period of time, why do i see ratings from 2009?

[AVAFELT]

... and now, as I ´m relinking the photos in the variants, they aren't linked correctly! they are relinked to the previous  photos, i have to link the photo repetedly so the right photo is linked - this is a bug, right?
Every now and then I have to check if the variations are still linked correctly, otherwise it will do what it wants!

[BelgianPaperworks]

I am also experiencing this.

Some variations are missing entirely, and all of the variation photos I've checked so far are no longer linked. 

[AVAFELT]

@BelgianPaperworks: it's just time consuming to have to do the work twice!
What is also happening in my account is that some of the articles are missing the German translation I made.
this buggy style reminds me of dawanda times, when we assumed that interns would do the webite updates, it seemed to me to be more solid on etsy, but maybe i just had the focus more on dawanda.

[AnnaleasFinest]

@AVAFELT 

I still remember your flowers from Dawanda...!

In which listing is the German text missing? I can take a look if I see them.

Recently, I could only see the first item photo and not the others.

I remembered what Etsy told me, --to delete cache and cookies, -and promptly, the photos were back.

Perhaps give it a try, if you haven't already.

[AVAFELT]

@AnnaleasFinest: thanks
it's this item: https://www.etsy.com/en/listing/564281638/red-gauntlets-with-roses-and-dots?click_key=fa222c223d1b4c...

You may see the automatic translation into German, which then causes the words "fingerless gloves" to be repeated a hundred times, as if I had idiotically written  the same words four times

[AVAFELT]

ups sorry, hier ist der link nochmal: https://www.etsy.com/de/listing/564281638/rote-armstulpen-mit-rosen-und-punkten?click_key=f025d19d3b...

[JJewellerySuppliesUK]

Yes!  Each time I add them in and I am sure I did it before!  

[Amaradorn]

There is a known bug where variations and linked photos become unlinked when an item sells and the multi quantity listing re-lists automatically. It's been discussed before on the forum (for years now) and Etsy seemingly aren't doing anything about it. It might be worth contacting Etsy Support if you have time. The more reports they get then the more likely they will be to look at it.

[AVAFELT]

@Amaradorn: wow, problem that has been known for years! Well then I can already imagine the course of the chat with etsys technology department: "I see you have the following problem: ... - should I take a look at it? .... so I see that everything is in order"

at least i know where to check the links now, thank you

[Amaradorn]

If you search the forum for 'variations linked images (or photos or pictures)' you will find a lot of threads.

Here's one that mentions that support are aware: https://community.etsy.com/t5/Technical-Issues/Pictures-of-variations-become-unlinked/td-p/134226880

[AVAFELT]

Amaradorn: i see, well whoever is busy with big money has no time for the problems of the proletariat ...
our job is to take care of the good reputation `handicraft and vintage` and shut up