how to slove this problem ?

[SHIMMERAJEWELS]

Bummer, your messages have been temporarily disabled. Please contact support to have them reactivated. Also, see the FAQ and Community Guidelines for more info about Messages.

[VintageRescueSquad · Accepted solution]

If etsy disabled your messages, you just have to wait it out. It's usually a few weeks.

Were you sending messages to people who favorited your items or just random people? That is not allowed and is considered scamming. Please read the rules about messages.

[JJewellerySuppliesUK]

I think the above person meant spamming not scamming!  

Why were My Messages Muted? – Etsy

[BagmakerSupply · Accepted solution]

@SHIMMERAJEWELS: If you are getting the "Bummer, your messages have been temporarily disabled" advisory, and not to discount the fact that your messaging may have been disabled in error, generally it is because the system has detected that your account has been sending unsolicited non-transactional messages.

There does not appear to be a published time for how long messaging is muted and based on posts in this forum it can vary.