TheFloorRugs
Inspiration Seeker

help me i am troubled

Hello I am a rug seller and my shop name is The Floor Rugs. I was correcting my details for payment information during this time Etsy suspended me. Immediately after being suspend I appealed to etsy but I did not receive any response from anyone in the appeal and my appeal got completed without any response I tried to resolve the issue with someone on live chat but they told me that our specialist will contact you but till date I have not received any contact from anyone I am still waiting for my reply. My shop was banned on July 10 and I have been appealing since July 10. I have appealed six times so far and every time the appeal is completed. But I am not getting any reply, what is the reason for this, please solve this, I am a small businessman and I was earning my livelihood from this.

Someone please help me. I am very troubled. I am very worried. The time for my verification has passed but I have got more time till 24 October but I am not able to verify my identity.because my account is Suspended 

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Re: help me i am troubled

I don’t think there is anything that we sellers can do to fix this.  You will need to continue trying to contact Etsy.  Was your shop ever up and running?

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TheFloorRugs
Inspiration Seeker

Re: help me i am troubled

I can open and run my shop but my account is Suspended because my verification is not complete due to some reason I received a message from restaurant safety that my The account has been suspended. My account was suspended on July 10 and since then I have been continuously contacting them but I am not getting any reply. What should I do? This was my only source of income, what will I do now, I will die

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TheFloorRugs
Inspiration Seeker

Re: help me i am troubled

I am sorry, I mistakenly wrote restaurant instead of trust and safety above

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LandKbeads
Conversation Maker

Re: help me i am troubled

I can see your shop and your user account (Subhash Saini) and it seems to be disconnected from the account here in the forums. Make sure you are logged into your Etsy account first, before coming into the forums.

You say you manufacture Oushak Rugs, but there are more than 5,000 listings for these rugs on Etsy. Do all of these shops hand make these rugs? Do you hand make your rugs? If not then Etsy isn't the right place to sell your rugs. I have friends who use Instagram and Facebook plus their own website (Shopify for example) to sell their products. They are doing very well but they do have to market themselves.

Etsy isn't very forgiving once they terminate an account.

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Re: help me i am troubled

If you really need the income,I would not count on Etsy getting back with you after all this time.  Probably best to look into other venues as suggested above.

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