CraftedCafe
Inspiration Seeker

getting several rogue shop notifications but nothing has actually happened

using: desktop (windows 10), chrome browser, yes everything is updated, no it isn't my cookies/cache/etc (i checked & cleared them all)

issue: i get 1-3 red notifications on the shop manager icon, indicating that i either have new messages, new orders, or both. i click into my shop, only to learn that there is nothing: no message, no sale, nothing at all has happened in my shop.  these fake notifications persist for minutes, hours, sometimes days.  when your next meal depends on whether you get a sale or not, it's pretty messed up to get a fake notice. this happens about once a week and i'm honestly over it.

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NanaLetha
Community Maker

Re: getting several rogue shop notifications but nothing has actually happened

It could be one or more notifications that Etsy puts on your dashboard.

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CraftedCafe
Inspiration Seeker

Re: getting several rogue shop notifications but nothing has actually happened

except there is nothing to be notified about?

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Re: getting several rogue shop notifications but nothing has actually happened

It's said there is a lag in time - a "processing order" being shown as a pending sale & then all mention of it disappearing if the payment didn't succeed. 

 

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