fully refunded

[Trendsandgoods]

Hej from Sweden,

I have fully refunded an order 

because the buyer was wrong

I can't delete the order and Etzy says I have to ship it.

How can I change this ???

[TheVintagePineapple]

You refunded the order, but did you cancel it, too?

[CraftyCornishMaids]

You have to click the "cancel" option too