Re: fully refunded - Welcome to the Etsy Community

by

Hej from Sweden,

I have fully refunded an order

because the buyer was wrong

I can't delete the order and Etzy says I have to ship it.

How can I change this ???

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2 Replies

by

You refunded the order, but did you cancel it, too?

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by

You have to click the "cancel" option too

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