etsy support SCAM asking for email

[SiArtBoutique]

Hello everybody, we are close to christmas time and the first Scam is starting I suppose, today I received this Scam message in my email box on etsy: 

[This content has been removed by Moderation. We ask that you please review Section 1, Item 1 of our Community Policies before posting in the Forums.

Someone else received the same message? 

I texted on etsy support just to be sure, but is unbelievable anyway. 

When I said I could not believe that etsy needed my email etc they answered...

[This content has been removed by Moderation. We ask that you please review Section 1, Item 1 of our Community Policies before posting in the Forums.]

Let me know what do you think and if you received something similar. 

Thank you xx

[LynnsLittleShop · Accepted solution]

Glad you recognized this message for what it is, a scam. Put it in your spam folder so you don't get docked for star seller. There have been literally hundreds of reports of this in the last months.

This from another thread on it:

by bradgoodell 

Community Maker 

‎11-07-2023 07:31 PM

I'm going to post three threads that all sellers should read, two from Etsy and one I wrote:

https://community.etsy.com/t5/Announcements/New-From-Etsy-section-in-Messages/m-p/143722497#M1899

https://community.etsy.com/t5/Announcements/Protect-Your-Account-From-Scammers/m-p/143158945#M1882

https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema...

Scams are currently rampant.

[SiArtBoutique]

thank for your great answer and help!!! 

Yes at the begininning I was scared but was too weird that they asked for the email etc 

But is definitely a scam !! 

[nineteen27]

I texted on etsy support just to be sure, but is unbelievable anyway. 

since there is no etsy support phone number.

it would be impossible to text them.

[SiArtBoutique]

Hello, thanks for your answer, there is actually a way, if you don`t find a solution

I send you the link: 

https://help.etsy.com/hc/en-gb/articles/115013375488-How-to-Contact-Etsy-Support

At the end of the page I contacted the support. 

They came back saying it should be scam if and bla bla bla, yes i think is a scam now 

[nineteen27]

etsy does not have a phone number.

you could not have texted with them.

[UnMatindAvrilCrea]

Hello @SiArtBoutique , I have received 19 messages since October 24th.  Some are really well done.

[SiArtBoutique]

Good to know, I am not the only one. I was really scared, because they came over treatening they could delete my shop etc 

Is the second one for me, but the first one pretending to be etsy support

[CryzalisDesigns]

after receiving my first scam message yesterday, like clock work same time today another 

[MahoonShop]

I received another scam text today with the Etsy Support name and Etsy logo profile image... I was pretty sure this is a scam again, but this time I decided to answer them instead of marking as spam.. maybe this could stop them to scam others.

I just did reply with this "  Your Account Is Under Federal Fraud Investigation For Scamming Etsy Sellers."

and it worked well! They deleted their account immediately Lol   Feel free to copy & paste it when you get another scam text. This will stop them to pursue their dirty action and save other sellers that might believe them   

[nineteen27]

I received another scam text today .

etsy does not text with sellers on the site.

maybe you meant *messaged* you.

and unless the messages are in the *from etsy* folder...

it is a scam.

[MahoonShop]

@nineteen27  Yes I meant message from messages inbox... I usually use text as a medium content

[VintageStudioValence]

Bonjour,

Je viens de recevoir ce message ( voir ci-dessous )  , a priori un fake ? ( puisqu'il ne vient pas de ma boite de messagerie ( De Etsy ))

Je l'ai mis dans les spams,

Cordialement,

Nathalie

[This content has been removed by Moderation. We ask that you please review Section 1, Item 1 of our Community Policies before posting in the Forums.]

[jezdesigns]

Just had something similar by email and within the Etsy system, looks like Etsy support has been spoofed or hacked!

[PatCahillMetalworks]

Etsy has not been hacked, this scam has been making the rounds for quite a while now. 

If you look in your messages tab you will see that this convo did not come from Etsy. Etsy has a tab on that page called "from Etsy" that is where you will see messages that are actually from Etsy.  All other messages pretending to be from Etsy that are not in that tab are phishing scams.  If Etsy had been hacked they would be legally required to notify the community, as soon as they detected it.