etsy bank account verification

[Arvema]

Hello, I made a few sales but the money is shown in the balance section of the etsy seller application but then the balance is reset. Later, I received an email asking me to verify my bank account. When I entered my bank information, they said that I had to have a 200 euro account balance. In the message the bank sent me, it was stated as a spending from a gaming site. When I asked the support section, it said it would be deposited back into my account. Please help me. When I did not confirm my account information, is there such a thing? Where does the money in my account go? Can you help me?

[NanaLetha]

Looks like a scam - your are not required to have a bank account balance.

[UppNorthEh]

Definite scam.  A gaming site?  How could that be etsy?  Mark the messages as Report.

[ButterflyFeetDigital]

Things to read:

https://community.etsy.com/t5/Announcements/Protect-Your-Account-From-Scammers/m-p/143158945#M1882

https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema...

https://community.etsy.com/t5/Announcements/New-From-Etsy-section-in-Messages/m-p/143722497#M1899

https://help.etsy.com/hc/en-us/articles/360000343128-How-to-Handle-Spam-and-Suspicious-Messages

If you receive an actual order, you will see it in your "Orders and Shipping" section and you will receive an email from Etsy notifying you that you have a sale, and there will be a notification in your dashboard as well.

[ModKenneth · Accepted solution]

Hello,

Etsy is actively engaged in preventing scammers from targeting our community members. If you receive a suspicious message, please proceed with caution. Etsy Support will never ask you to provide personal information via Etsy Messages, such as your email address or password. Any legitimate message from us will show in your "From Etsy" folder.

If you receive a suspicious message, here’s how to report it:

1. Sign in to Etsy.com and go to Your Account.
2. Go to Messages. 
3. Select the suspicious message from your inbox. 
4. Choose Report.

You’ll find examples of common scammer techniques and phishing messages here in our Help Center. Read our Account Security Checklist in the Seller Handbook for more steps you can take to protect your account.