digital order are getting completed on their own and i am not able to upload files
@YouLoveSVG Sounds like you have them set up as instant downloads. Read this to find out how to set them up as "Made to order" -
https://help.etsy.com/hc/en-us/articles/115015628347-How-to-Manage-Your-Digital-Listings?segment=sel...
@YouLoveSVG Because they are instant downloads. You uploaded a file to the listing - that's why.
i made them made to download not instant, i don’t know why it converted to instant
Or you're suffering from the glitch that turns made to order to instant with no files.
Try editing in the OLD listing format.
This glitch has been going on for a while.
