anyone else having trouble uploading listing photos all of a sudden?

All of a sudden, I'm getting error messages when trying to upload listing photos.  It says photo width and height need to be less than 10,000 px.  Mine definitely are, I double checked plus I'm using the same size photos I've always used.  Anyway, I made it smaller and now the error message simply says that it's having trouble uploading the photo.  Is this a glitch on Etsy's end?  Anyone else experiencing this?  

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Re: anyone else having trouble uploading listing photos all of a sudden?

If you are using the new listing format, switch to the old one.  If you are using the newer blue mobile app, use the browser site for mobile.

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NanaLetha
Inspiration Maker

Re: anyone else having trouble uploading listing photos all of a sudden?

Use a browser and the old listing format.

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classicbrocante
Inspiration Seeker

Re: anyone else having trouble uploading listing photos all of a sudden?

Yes I am having trouble with a not enough resolution message. My photos are more than double the amount required. I am using the app. It’s not happening on all listings.

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