I had an abandoned cart coupon, but during the last upgrade it got "paused" - and asked me to create an abandoned cart coupon. I did (two were showing on my list - the old one showed paused). I was angry one day - ( a customer I had been working with on a custom order - that I had set the price to include the discounts that were offered when we started talking) was given the additional "abandoned cart" coupon. Now - neither one of them can be reactivated - and it will not let me create another.
When I try to reactivate - I get the "a stitch has gone awry" message.
How do I get my abandon cart coupons working again. I cant even delete them.
frustrating
I have this happening too! for the last few moths, I thought I would wait out the error but to no avail. Yet, my stats say they still go out but I can't alter the discount.
Would love etsy to weigh in!!