When I set a 10% discount in my store on the main page everything is more expensive instead of cheaper. When I open any listing, the correct price is there, but I think that will turn away buyers. Whom should I contact to fix it? This problem has been going on since the New Year.
(Etsy bugs, Etsy glitches, support, resolving problem,the price down, run a sale, discount problem,run test, tester, seller,price,fix,sales,coupons)
It's a display issue relating to VAT.
When you put digital items on sale, etsy shows the Sale Price (VAT included) with VAT added. Making it a higher priced than the crossed out original.
It only happens on shop page and search and not individual listings or cart.
It's a years long display issue, that etsy either can't work out how to fix, or won't fix.
There's nothing you can do.
Thank you!
So, the problem is already known. So I don't understand why Etsy doesn't fix it.