Thank you for updating me that it’s also occurringon your laptop. As far as I was aware it was mainly only on mobile browsers.I’ve spoken to numerous people about it. The first person copy pasted something about region restrictions. The next one seemed to understand what I was saying but she forwarded it onto a team specialist. The team specialistsummarized it as Etsy is taking into consideration all your feedback and it’s going to be forwarded on to our product team and then funnelled to our executiveteam lol whatever that means. But at no point did they mention that they could see the glitch themselves. They just kept telling me to try basic troubleshooting methods like clear my cache and cookies etc.
I hope somebody takes accountability at some point. I don’t want to ad listings anymore and I feel like a free listing period is warranted considering the scope of how many users are experiencing it.
Crazy to me they didn’t already have that as a promotion for us having to put up with all these headaches of adapting to this new app and all of its bugs as everything is updated. You’d think the smart thing to do would be run a promotion that stimulates activity and use it as a stress test to monitor the software.
I just find the verbiage to all their response absolutely priceless though “allowing us to assist you in the best way we know how” haha that to me is gold.
Etsy maybe it’s time you learn new ways to assist us? You know ones where you don’t have to click through 9 pages to get an actual link to support. Would also be fun if they didn’t have to resend said email to 8 different levels like it’s a multilevelmarketing pyramid we’ll never reach the top of.
really hope someone else gets an intelligible response that implies they have IT department currently looking into it.
