artdi
Crafty Poster

Why am I denied access to forums in my other shop?

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Why am I denied access to forums in my other shop? I've never had any problems.

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FabioMcMustache
Conversation Maker

Re: Why am I denied access to forums in my other shop?

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Hello,

This should be fixed now. If the issue persists, please write to us on community[@]etsy.com from the email address associated with your impacted account.

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NanaLetha
Inspiration Maker

Re: Why am I denied access to forums in my other shop?

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Is your other shop logged into the forums?

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artdi
Crafty Poster

Re: Why am I denied access to forums in my other shop?

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I am unable to because i am "denied access".

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Re: Why am I denied access to forums in my other shop?

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was the last time you logged in with that shop before the forum update? Some sellers where having issues accessing the forum after the update.

If not, is there a count down clock on the denied access page? or have you received any emails regarding your forum privileges? 

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artdi
Crafty Poster

Re: Why am I denied access to forums in my other shop?

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I am unable to sign in at all. I contacted etsy and they are supposedly looking into it.

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FabioMcMustache
Conversation Maker

Re: Why am I denied access to forums in my other shop?

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Hello,

This should be fixed now. If the issue persists, please write to us on community[@]etsy.com from the email address associated with your impacted account.

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