Where is seller chat support again?

[MoonAndStarCo]

It's 2:57 pm EST on a Thursday and I tried to contact support via chat but the option isn't there. Just email. I hate that finding it when you need help is so inconsistent with them. Specially after raising our fees and promising better seller support. 

[WitticismsRus]

@MoonAndStarCo 

Live chat and the phone call back option are not available for every issue and not available all the time. They are just a call center and only able to help with a very limited set of issues. If your issue is outside of that then the option won't appear there. 

[MoonAndStarCo]

I really wish they would make that clear then instead of giving us a blanket 'yeah we got you!' statement and then running off with our money.

[SugarTaffySoap · Accepted solution]

See if this works

Here is a link to initiate chat or email.

[MoonAndStarCo]

Thank you!