Etsy Stats 100% Wrong

[Former_Member]

Im very curious about what I have found - my shop stats say that I have nothing coming from social media but - Google Analytics and eRank tell a different story all together. In the last seven days alone analytics shows 96 visitors (not alot) from Pinterest yet my shop on Etsy says zero % coming in and my listings stats - each of them have nothing coming in from social media but again analytics and eRank both show the amount of social media for each individual listing.

If Analytics and eRank get their info from Etsy and show my actual traffic then why does Etsy not show my actual traffic ?

If Etsy algorithm is reading my shop as having zero % for my listings, then the algorithm is not going to promote my listings and I will have no quality score at all and my conversion rate has just vanished completely.

Any help would be great on this issue as to why this is happening.

Thanks

[SugarTaffySoap]

If you're looking under "Last 7 Days" and not "Today" then maybe you should contact chat support. 

Here is a link to initiate chat or email. 

[Former_Member]

Thank you for that link   I have tried 7 days, today, last 30 days and all the others and its all the same .. zero %  - I have sent the info and screenshots to support, hopefully I will hear something soon.  Thanks again