When listing why can't I choose between Physical Item or Digital File?

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Why can't I choose between physical or digital file? When I click there it just keeps jumping back up automatically. Any help would be appreciated. Thanks in advance!

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ModAngie
Community Specialist
Community Specialist

Re: When listing why can't I choose between Physical Item or Digital File?

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

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NanaLetha
Community Maker

Re: When listing why can't I choose between Physical Item or Digital File?

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Make sure you are using a browser 

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Re: When listing why can't I choose between Physical Item or Digital File?

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I am using Google Chrome. 

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Re: When listing why can't I choose between Physical Item or Digital File?

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Good evening, i had the same problem before an hour and I used mozilla browser and the problem solved!!

I hope that helps you, too!!

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Re: When listing why can't I choose between Physical Item or Digital File?

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Not happy to hear that! Why wouldn't they fix something like this, although I know you don't know, but it is ridiculous!

 

Thanks for your help!

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Gavinschmavin
Inspiration Seeker

Re: When listing why can't I choose between Physical Item or Digital File?

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I had the same problem. scroll down, there are more questions to answer in that pop-up window. I only saw that question in that box and there is no indication that I should have scrolled down. I messed with it for a long time. 

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ModAngie
Community Specialist
Community Specialist

Re: When listing why can't I choose between Physical Item or Digital File?

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

__

If you have any questions about how the Community Forums work, please read our Community Policies.

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