I have set up sync on my new Etsy and Square stores - it seems to work fine every time, **EXCEPT** that every time I sync, the stock level is re-set to zero on Square.
I have been trying for 3 days but it has not yet worked despite several disconnect / reconnections (as recommended in Square support forums)
I see two other users with the same problem in the last 2 years, with no apparent resolution:
The latter post is marked "solved", but this just seems to mean that the post is too old to accept new comments - so I am starting a new thread here as advised by ModKenneth Community Specialist
The stock items all seem to sync OK from Etsy, first time and every time. Any minor edit to title, description, price, or photo immediately syncs ok. But all stock counts are reset to zero
Can anyone confirm that they have ever seen this working? Or is it maybe same as the SKU sync - just can't be done yet?
Many thanks
@EsserMilesMosaics Giving you a Bump.
I do a few Local Shows in the Fall, but I don't sync Etsy with Square. Rather, anything I take with me to the Show, I Deactivate on Etsy. If if does not sell at the Show, I Reactivate it when I come home.
Hope others will jump in for you.
You might want to re-think integrating with Square. It is an expensive alliance.
Etsy - once synced - acts as if every item you ever sell on square using that account was an etsy item. And as such Etsy will bill you a listing fee for every item sold.
If your square shop is just echoing exactly what you have on your etsy shop, then a listing sold on etsy or sold on square are treated the same as far as a relisting fee is concerned. Which isn't an issue.
The problem is for those items for which you use square as the payment processor -- say selling at craft shows -- where the item you're selling was never listed on Etsy. Etsy doesn't care, and square notifies etsy of the sale and Etsy bills you a listing fee for that item, even though it was never on the Etsy site.
Do this for 1500 in-person-but-never-on-etsy items over the course of the selling season and you've paid etsy $300 US for the 'free integration' with square.
My sister did this -- for 5 minutes until we saw this rip-off.
Yes it's convenient for stock levels to marry between square and Esty, but when you try to use your account for anything else, Etsy still wants a piece of the action.