What should I do if my receiving account has been tampered with by hackers?

[NewLifeHardware]

What should I do if my receiving account has been tampered with by hackers? Requesting help, thank you! I am unable to process my order and receive payment now! The current receiving account is someone else's. The bound email is also someone else's, and I have tried many ways but cannot change it. What should I do?

[BagmakerSupply]

@NewLifeHardware: https://help.etsy.com/hc/en-us/articles/115015654008-What-to-Do-if-You-Suspect-Fraud-in-Your-Etsy-Ac...

[NewLifeHardware]

When I enable dual authentication, this window will appear. I don't know where this verification code is because I haven't undergone double authentication before.

[BagmakerSupply]

@NewLifeHardware: Then you will need to contact Etsy. There is a "Contact Support" button near the bottom of the page listed above.