What are those message?

[GlowCandlesByN]

a question about strange messages

I've been having trouble since I posted my listings on my Etsy shop. I've been getting several messages from different people saying things like:

"Dear GlowCandlesByN, the buyer made an error when ordering. Please reply to this message for more information. For example, Hi. With lots of love! We hope for a quick response!"

I know this isn't from Etsy support, but I'm wondering if it's common to get messages like this? Have you also received similar ones? I'd love to hear your experiences and discuss this!

I hope you can help me and answer what this is.

[JustMeToo]

@GlowCandlesByN   They are scams.  They hit on new shops.  The delete button is your friend, or send them to spam.

[ModAngie · Accepted solution]

Hello,

Etsy is actively engaged in preventing scammers from targeting our community members. If you receive a suspicious message, please proceed with caution. Etsy Support will never ask you to provide personal information via Etsy Messages, such as your email address or password. Any legitimate message from us will show in your "From Etsy" folder.

If you receive a suspicious message, here’s how to report it:

1. Sign in to Etsy.com and go to Your Account.
2. Go to Messages. 
3. Select the suspicious message from your inbox. 
4. Choose Mark as Spam.

You’ll find examples of common scammer techniques and phishing messages here in our Help Center. Read our Account Security Checklist in the Seller Handbook for more steps you can take to protect your account.

[DougsVintageStore]

Isnt it great that you can come here to the Forums and get help for stuff like this!

This place has saved me some grief these last 2 years.

Sorry you have to go this as a newbie. Best of luck.