Website unable to read my credit card

[CPKBoutique]

I have contacted Etsy support 3 time since Jan. 1, 2023 and they are unable to get my CC fixed on my finance page. My CC company has confirmed there is nothing wrong with my card on their end. I'm about to close my account if they can't get a handle on this. Very frustrating!!

[JMOldeVintage]

As a US shop you do need to have a current credit card on file with Etsy. 
While I'm sure you have already done this, I'd double check to make sure the account number & expiration are correct & current.

Also, do you have "auto payment" set up or does Etsy send you a bill should your shop's payment account not have covered monthly expenses? Asking because I wonder if you expect Etsy to automatically charge you at the end of a month? Or do you need to send payment?

As for a response from Etsy, they are backlogged. If you have already opened a help ticket, stick with that one & keep responding that your issue is not resolved. Opening new tickets only puts you to the end of the line again. 

Hoping your problems get corrected soon. 

[CPKBoutique]

Appreciate your input however, all of this has been verified already to be correct so I'm extremely frustrated. I only have one CC and use that for all purposes. Never had an issue with it. Don't know where else to turn. 

[BagmakerSupply]

@CPKBoutique: "I have contacted Etsy support 3 time ..." DO NOT open a new issue or contact Etsy multiple times about the same issue (doing so closes the one you already opened and puts the new one on the bottom of the pile). Every eMail from Etsy support should have a link something like "I Still Need Help". Click on that link (or actually reply stating that you still need help) to keep the report alive or Etsy will assume that it is resolved. You may have to do this innumerable times before anything is done but do not give up.