Vocation Mode

[KlennStudio]

Hi everyone,

I’m a new seller on Etsy, and my shop has been in Vacation Mode for over 2 weeks with no explanation.

Right after registering my shop — before I could even publish a single listing — it was automatically placed into Vacation Mode. Since then, I haven’t been able to open it or receive any orders.

I’ve sent multiple messages to Etsy Support asking why my shop was placed on hold and how I can resolve this, but unfortunately, I haven’t received any replies so far. I’m really eager to start working on my shop and would appreciate any help or advice.

Has anyone else experienced this situation? If so, how did you resolve it, and how long did it take to get your shop reactivated?

Thank you in advance for any insights or support!

[ModKenneth · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your shop. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.