Hi,
I looked at my view count earlier today and was around 130. I've looked again just now and am at 66? How would it go down, what would effect this? My views from yesterday were also lowered.
Any insight on to why this would happen, what caused it would be greatly appreciated! Thank you.
Shop Stats Glossary – Etsy Help
How to Use Etsy Stats for Your Shop – Etsy Help
Views should fluctuate. About every 4 to 5 hours the algorithm goes through and removes views that are bots or non-views. So the views will change. THey are not important. What is important is visits. THose mean your items were actually visited by someone.
From what I can tell from previous posts in the forums, stats don't really work all that well. I'm experiencing an issue too: I have 80 sales but the stats tell me I have 76.
@TheCraftyLittleBug What time frame are you looking at for one?
Orders are the number of orders sold in your shop not the number of items sold.
@ArtDollsbyJD I'm looking at the stats for "all time", and they are sales, not items.
On my shop site, it says I have 80 sales. When I look at the top of my dashboard page, it also says 80 sales. Then I look at stats, all time and it says 76 sales.
Ah, thank you. Yes it does seem stats aren't always accurate. It'll also tell me I have some many views but the items views don't add up.
Yeah not sure what's happening, but apparently stats NEVER worked all that well....Thanks Etsy lol
Shop Stats Glossary – Etsy Help
How to Use Etsy Stats for Your Shop – Etsy Help
Views should fluctuate. About every 4 to 5 hours the algorithm goes through and removes views that are bots or non-views. So the views will change. THey are not important. What is important is visits. THose mean your items were actually visited by someone.
Thank you for the links and reply. This will be very helpful!
hmmm...never realized they take out the bots eventually. That's good to know
Your shop is visited, your items are viewed. Potential buyers visit your shop when they first land on your home page, an item page or some other page in your shop. Views are the pages they look at while in your shop.
Oh this makes so much sense, thanks for this very helpful insight
On Etsy, sales are individual items and orders are number of orders that came in. I suspect you had some orders that included multiple items. Hence 76 orders and 80 sales.
Orders are the number orders and there are no 'sales' on the stat page.
On the dashboard, sales are items sold. Orders are orders that might include multiple items.
Sometimes there is a lag between and an action and the data on the Dashboard and the stats page updating. I've also seen data seem to go backwards ... usually around midnight and by the morning, it is correct.
You can also check the downloads ... sold order items and orders. You can also check your financials which shows a lot of detail.
On some of my listings with variations I'd seen multiples of an item count as one item in sales ... and I've seen multiples of an item count as individual items. I assumed that how multiples count on the dashboard has changed over time.
I've found that the dashboard and stats are pretty accurate within hours. I've found that views and visits are most accurate looking at days ... because views and visits are scrubbed ... removing bot views, etc.
@PepandRoo @TheCraftyLittleBug
If you have a listing with 5 bracelets available and someone buys 2 of those bracelets then that is one order and one sale. If someone buys a bracelet from 1 listing and buys a bracelet from another listing that is one order and two sales.
Visits are not in real time. They only change at the time of a stats update, so almost always go up. Views are in real time and they contain bots and fake views. At the time of a stats update, bot views and other fake views are removed and views are redisplayed, so they almost always go down at the time of an update.
As to stats accuracy, who knows? But the only times they could possibly be accurate are at the time of a stats update and the next morning.
@ArtDollsbyJD @GlassyFields @NoFrogsAllowed
Ah, I see it now...It's ORDERS on the dashboard and stats.
And yes, a couple of orders were multiple sales.
Thanks everyone!