Wrenzart
Inspiration Seeker

Videos on new Etsy App

Is anyone else having technical issues using the new Etsy App with videos? I make a nice video with my phone and it looks great, but when I add it to the new etsy mobile app it loses color and brightness and frankly looks terrible. I tried adjusting brightness, etc but it just makes it worse. I hate it but now I have to add a disclosure to every listing that says that images are truer to color than video. I am afraid it will affect my sales! If you have had this issue or have resolved it I would love to hear how. Thanks!

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Re: Videos on new Etsy App

Hi,

I just took a look at your first item's video. It looks great! You may be just a little too critical. Remember that color balance is affected by your monitor, traveling through the internet, Etsy's display, the monitors of the people that look at Etsy. So color shifts several times as it is being looked at.

Like I said the, first Item that I looked at was great! Keep up the good work.

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