decotini
Crafty Poster

Very Odd Problem, my name is listed twice as a shop member...HELP

I have had a shop for over 10 years - and I run it alone, with no other shop members.
A few days ago I noticed that I am listed twice  - with different photos - as a shop member / owner.
I know how to delete a member - -but I am hesitant because I fear I might screw up my shop by deleting the "wrong" me!
This is a very odd issue, and I am not sure how this could have happened, but I must have done something - maybe when I changed my photo? It does not make sense, I have changed my photo several times over the years.
Has anyone else had this issue?

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Re: Very Odd Problem, my name is listed twice as a shop member...HELP

Never have but I think I have only changed mine once or twice.

I would just go in and delete the one you don't want. If it deletes both you can just put one back.

 

Maybe one of them is your "evil twin" {{kidding!}}}

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decotini
Crafty Poster

Re: Very Odd Problem, my name is listed twice as a shop member...HELP

The problem is, when you go to delete, Etsy warns " THIS CANNOT BE UNDONE" (so something similar). I am worried that I might delete the profile that has my banking info, etc on it. I should probably contact Etsy support. This is so odd.

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Re: Very Odd Problem, my name is listed twice as a shop member...HELP

That's interesting!  I don't think you could delete the wrong one - you could always delete both and start over with a new one!

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Re: Very Odd Problem, my name is listed twice as a shop member...HELP

@PillowDetailsThat is what I was thinking also. As for that "This cannot be undone"--I have only seen that when deleting a listing--not when I changed my photo.

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Re: Very Odd Problem, my name is listed twice as a shop member...HELP

@decotini you want to do this in your About section -story. Not your profile.

Let me check in computer - brb

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Re: Very Odd Problem, my name is listed twice as a shop member...HELP

@decotini 

Yes, THIS^^^^^

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Re: Very Odd Problem, my name is listed twice as a shop member...HELP

Settings - About Your Shop - right there is Members, with the icon pics - click to edit and delete the pic, verbiage, and "role".

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