Verifying Card for First Time Selling?

[BananaCabana1017]

Hello there!

I suddenly received emails today that someone had wanted to place an order on 11/20/2023. But I apparently need to verify my card? And in the verification process was asked the balance amount? Also, these orders haven't shown up (they say because I need to verify my card), but nothing has changed and any fees to Etsy have come out just fine. Has anyone else had this? I find it odd that I would need to verify a balance...

[KKbraceletsandmore]

SCAM!!!!! Etsy has all the info they need to process an order.  Do not respond, mark the message as spam.

[VintageRescueSquad]

Your card has nothing to do with it. This is a scam attempt. Do not engage. Mark the message as spam.

[DivineCrossings]

If you mean you received messages, it’s a scam. Also, make it a habit to come to the forums frequently to keep abreast of the latest information. There are tons (unfortunately) of questions and threads just like yours, asking about email requests and credit card info/verification. 

https://community.etsy.com/t5/Announcements/New-From-Etsy-section-in-Messages/m-p/143722497

https://community.etsy.com/t5/Announcements/Protect-Your-Account-From-Scammers/m-p/143158945

https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema...

[WyldCraftResin]

I want to say thank you to you folks who answered the question for the OP. I had the same thing happen (twice since I opened my shop this morning) and suspected scams on both. Good thing I am a suspicious little critter.

[ModAngie · Accepted solution]

Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

__

If you have any questions about how the Community Forums work, please read our Community Policies.