Vacation mode

[SunriseMinerals]

Hello Etsy Community,

I am Selling with Etsy Since 2018.

Recently i enrolled in Etsy Payment and my Connection with Payoneer is Successfully Completed.

My Shop was Paused by Etsy During Payoneer Connection Process but was again activated after i submitted the required Documents ( Government issued ID Passport).

I got an email from Etsy as well that My identity info is Verified.

"Good news—we Verified your identity using the info you shared." I received this email From Etsy Trust and Safety Team.

I am Fully Verified by Etsy.

Three Days ago my Account is again Paused by Etsy and it is still in Vacation Mode.

The yellow banner on Dashboard is again showing the message "Your shop will stay in Vacation Mode while we review your info".

Kindly help me to Solve this Issue, So I will Continue my Business Activities with Etsy.

Thank you

Sunrise Minerals 

[ModJose · Accepted solution]

Hello,

The ETA for response varies on a case-by-case basis, and a separate team is handling your case. Any further communication on the matter, if applicable, will only occur directly with you, and via email.

As support requests are handled privately, we're now closing this thread.