Vacation Mode - Inconvenience to Customers

My shop is still in a forced vacation mode even though all verifications have been done. I've been selling on here since 2008 and now it's inconveniencing my customers. 

I'm posting this here with the hopes a moderator (@ModAngie) will send this to a specialist to get resolved. Responding to my open ticket is getting me nowhere. 

Will someone please help and fix this???

Thank you.

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