Cressleyco
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Urgent: ID Verification Pending – Assistance Required

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I submitted my ID for verification over 10 days ago, and my shop remains in holiday mode due to this issue. As this is directly impacting my business operations, I kindly request an expedited resolution so I can resume selling as soon as possible.

Could you please provide an update on the status of my verification and any further steps required from my side? I appreciate your prompt attention to this matter.

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ModKenneth
Community Specialist
Community Specialist

Re: Urgent: ID Verification Pending – Assistance Required

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Hello! We're sorry to hear you're experiencing issues with your shop. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.

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Re: Urgent: ID Verification Pending – Assistance Required

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The forums is a seller to seller communication tool where sellers can help one another. You will have to wait until Etsy responds. If there is something wrong, they normally will send you a message about it. I don't know what country you are selling from, and ID requirements are different for different countries. In case you haven't visited this page, I thought I would provide the link here for your easy access: https://help.etsy.com/hc/en-us/articles/22481159004567-How-to-Verify-Your-Identity-on-Etsy?segment=s...

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ModKenneth
Community Specialist
Community Specialist

Re: Urgent: ID Verification Pending – Assistance Required

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Hello! We're sorry to hear you're experiencing issues with your shop. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.

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