SimplyBySheree
Inspiration Seeker

Updated seller

I got an email “

 
 

Make it a priority to complete the verification process for your store!

New buyer: 97999818

Welcome . Hello seller, important updates are coming your way! With the rollout of a new payment system on our platform, it's of paramount importance for shop owners to reverify their shops. This is essential for accurately displaying new orders and enhancing security measures. To begin the verification process, click the button below, and you will be taken to the verification page. Follow the instructions on the page to become a verified merchant.” I fill out the info and it says wait 5 minutes. I wait 20 plus every time I try and it never works

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Re: Updated seller

Scam.

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Re: Updated seller

@SimplyBySheree: "I got an email" Was it a free standing eMail or just the eMail copy of an Etsy Message? If the latter, was the original Message in the "From Etsy" section on your Messages page when checking messages using a browser or have a colored blurb of text on the Message, saying "From Etsy" if using the app? If not, it is a SCAM.

Real messages from Etsy are now going into their own section (labeled as "From Etsy") on your Messages page when using a browser or have a colored blurb of text on the Message, saying "From Etsy" if using the app https://community.etsy.com/t5/Announcements/New-From-Etsy-section-in-Messages/m-p/143722497#M1899.

You might want to read the excellent post by @bradgoodell in https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema... and https://community.etsy.com/t5/Technical-Issues/Why-do-they-ask-me-for-my-e-mail-in-order-to-make-a-p...

Additionally there is also a very informative thread from @StickIt2M at https://community.etsy.com/t5/Technical-Issues/Nefarious-activity-aimed-at-sellers-quot-The-user-nam...

There is also official information from Etsy at https://help.etsy.com/hc/en-us/articles/360000343128-How-to-Handle-Spam-and-Suspicious-Messages?segm...

Be sure to mark the message as SPAM so that it does not affect your stats (at last report you cannot do that using the seller app only a browser, even your mobile browser, or the buyer app).

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Amaradorn
Community Maker

Re: Updated seller

It's a scam!

If you've given them your credit/debit card details please contact your bank immediately and stop the card. 

Genuine messages from Etsy will appear in the 'from Etsy' folder of your message inbox. Everything else is from a buyer, who could be a scammer.

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