Unanswered poison message affects statistics

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Hello!
The very first message in the chats was suspicious, I was sure of a scam and I did not answer: a girl without information, her store and likes offered a collaboration.
1. I had less than 5 products in my store, it is difficult to judge the seller and his work, to draw conclusions about stability in such a situation.
2. I found information on several forums that such collaborations are often a scam for beginners.
3. I did not answer even formally, because at the beginning of the opening of the store I did not yet know about the status of a star seller and did not attach any importance to this.

This unanswered message spoils all statistics, although all other points are brilliant for me.

What should I do in such a situation? Can support delete the chat with that unknown person?

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NanaLetha
Community Maker

Re: Unanswered poison message affects statistics

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Mark the message as spam.

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KGarnerDesigns
Conversation Maker

Re: Unanswered poison message affects statistics

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It’s a spam message, mark it as spam. Unanswered messages marked as spam do not count against you. 

View solution in original post

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NanaLetha
Community Maker

Re: Unanswered poison message affects statistics

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Mark the message as spam.

Translate to English There was a problem fetching the translation.
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KGarnerDesigns
Conversation Maker

Re: Unanswered poison message affects statistics

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It’s a spam message, mark it as spam. Unanswered messages marked as spam do not count against you. 

Translate to English There was a problem fetching the translation.
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Reply
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