Unacceptable Loss of Star Seller Status

[#1]

I placed an order with an Etsy seller in my private capacity not as a seller on Etsy.  That seller sent me an email thanking me for the order, but as I didnt respond to it my Star Seller status has been affected.  That cannot be right and adjustment needs to be made so that activity by a seller as an individual not as part of their business does not affect seller ratings.

[PatCahillMetalworks]

In the future you should think about copying the sold listing then edit and put it up as a new item.  Renewing the listing then changing pictures seems a bit risky for you and previous customers.  I would think that you would want to have a record of exactly what you sold remaining on your store for at least 100 days incase some issue like this comes up.  

[PatsBabyHandknits]

I copy the listing available on the drop down menu and save it in draft. I can then edit it as a copy while the original is saved as it is in sold out listings. This is a way around as you're not changing the original with the risk of what has happened to the OP.