Hey there everyone!
As per title, I press the renew button for the 21 items to renew on my dashboard, and just get a turning circle that never makes any progress.
Any ideas?
Not able to renew anything -- expired listing or not yet expired. Have tried different browsers -- nope. Have cleared cache -- nope. With the expired listings I have potential income just sitting there that I am unable to make available to people. ETSY -- WE NEED A FIX ON THIS!!!
yes, I am having the same problem. Would like to renew my items - please fix Etsy.
I can't renew either this morning. Getting the same thing.
At least let us know that you know that there is a problem.
No problem with fees going up perhaps you could add tech support that works.
I've seen several posts that clicking to open the expired listing - as in edit mode - then renewing that way works. Lots of glitches that last few days - that usually means Etsy is about to make some change. I think I saw some mention of a new listing page format. I guess we'll find out!
The thing that concerns me with site-wide problems is that it may also be affecting our Buyers. I got a red error banner this morning when responding to a Buyer through the Orders page - I have never seen that before.
cannot renew 20 items ready to expire
HELLO TECHIES>>>
Do your job please
instead of remaking the wheel!!!
not able to renew 20 items
where are techies now!!!
Hi! I managed to renew by going to the actual listing on my Home page ( the one buyers see) and then using the renew option on top left. Hope this helps!
Just came back from Vacation mode and 14 expired listings will not renew.
Just have the magic (not) spinning circle.
Would appreciate any help. Thankx
I managed to renew by going to the actual listing on my Home page ( the one buyers see) and then using the renew option on top left
Cannot Delete Items...
Cannot De-activate Items...
Cannot Bulk Edit Items...
Uh-Oh Banner Popping Up Every time....
Cannot Contact Etsy via Help... Oopsie!
GOOD GRIEF ETSY
We are having the same issue. We cannot renew, delete, or deactivate any listing. Rebooting, clearing cache doesn't work. It's on Pattern as well. Hope this gets fixed soon.
Same here.
Please fix this Etsy, can't renew any listings.
It works if you edit them one by one. I just renewed a few items and bulk renewal did not go through. Editing one by one does, though.
Can't deactivate listings. Needs to be fixed as I don't want someone to order an item I cannot fulfill in a timely manner.
Can't renew or bulk edit items either--
I'm having the same issue renewing listings. I also had a similar issue when I tried to add different listings to my featured items. Just kept getting the red "uh oh, something went wrong" banner. Had to add them in edit shop mode instead. I also tried to edit a listing and got the same thing. Seems the listing manger is not working at all. Etsy PLEASE FIX THIS!
To get around the renew issue simply go to your expired tab and click on one of the listings you want to renew rather than using that wheel thingie....... when you click on the actual listing it opens it up like as if you are going to edit it down at the bottom right hand corner it says renew then click that it says agree to paying the .20 cents. I was able to renew multiple listings no problem ha it took my money so I was sure it did work and then when I went back into the expired tab the items were no longer there.
Yes, this is possible. But it requires opening each listing, clicking on renew, accepting the 20cent fee, saving. Now try doing 50 listings this way. It is possible, but impractical. Glad there is a work-around, but still this NEEDS TO BE FIXED. AND If I choose to renew a listing that has not yet expired (which I sometimes do for reasons I don't need to go into here) -- IT IS NOT POSSIBLE AT ALL.
Hello, Etsy, ARE YOU LISTENING?
I'm having the same issue, I cannot renew, copy, create a new listing, does anyone have a fix yet, I have tried everything suggested here