Unable to create a new card

[LaFeeEnTissu]

Hello, Help . Unable to create a new card. I get an error message. Who has ever had this problem? Thank you for your invaluable help

[PillowDetails]

@LaFeeEnTissu   Where are you having problems?  Are you able to change to the older listing format?  I have found issues with the newer listing page, and try to use the old one, while we still can.  It could just be a temporary glitch.

* You have a lovely shop!

[LaFeeEnTissu]

I'm using the old format. When I want to publish the listing, I have a red banner with the message "Could not find a mail class with that key in the provided shipping carrier"

[LaFeeEnTissu]

With the new version, I get this message: "Can't save your changes. Try again; if the problem persists, contact the Etsy support team."

[PillowDetails]

That definitely sounds like an issue in the shipping section - one of the problems with the new form.  Are you using shipping profiles?  Are you copying an older listing?  I almost always copy an old listing, since I sell the same type of items.  Are you able to save as a draft, until you figure it out?

[LaFeeEnTissu]

I can't save the draft.

What do you call "shipping profiles"?

[LaFeeEnTissu]

A big THANK YOU to you. This is indeed a problem with the delivery settings. Case closed.

[FabGabs]

How did you resolve this? It JUST popped up for me and I can't find any way to actually fix the issue with shipping.