NikhsPrints
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Unable to complete "Add your GSTIN" after enrolling to Etsy Payments on Legal and Tax Page

On June 3rd, I was asked to Enrol to Etsy Payments, When I have successfully enrolled using Payoneer account. I got confirmation mail too. But when I visited the Payments Accounts page, I see a yellow Banner stating to Add my GSTIN. I have done this long time back. When I clicked complete it took me to Legal and Tax Page where my GSTIN is already stored. I clicked edit and saved again, still the yellow banner is showing. 

I am not able to see Etsy Payments in the Payments settings page but the yellow Alert.

I hear is that, there is a technical glitch in storing the GSTIN number. Please help, it's been a week already!

Thank you so much!

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Re: Unable to complete "Add your GSTIN" after enrolling to Etsy Payments on Legal and Tax

Hello, has this issue been resolved yet? Because same, I still see that banner in my shop. They are saying my GSTIN is invalid!!!! First of all, it's not, I went and checked in our Govt. Portal its not invalid. Second, Etsy wouldn't have even allowed me to sell if my number was Invalid, it's been over a month and the deadline is fast approaching, so I'm nervous.

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NikhsPrints
Inspiration Seeker

Re: Unable to complete "Add your GSTIN" after enrolling to Etsy Payments on Legal and Tax

Hi there! No, it hasn't been resolved yet. I am unable to figure out the solution. The only possible way to sort this out is to reach out to the support team again and again I guess!

Than you!

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Re: Unable to complete "Add your GSTIN" after enrolling to Etsy Payments on Legal and Tax

I probably reached out like 10 times in past one month, but they just say, we're elevating the matter to the technical support and boom! No replies, no emails, no response.

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Re: Unable to complete "Add your GSTIN" after enrolling to Etsy Payments on Legal and Tax

Same here.

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