Unable to access seller forums.

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Anyone else having an issue? I can see Announcements and Technical Issues and nothing else. I signed out, then signed back in with no access on desktop.

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ModFabio
Community Specialist
Community Specialist

Re: Unable to access seller forums.

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Thank you for the reports. We apologize for the inconvenience! During the implementation of our new process - requiring a login to view most posts in Etsy Forums to help protect user privacy - we know that some of you experienced access issues, and we believe we’ve fixed most of them.

Please refresh your login and you should be able to access all 
forums if you’re an Etsy seller — click here, and we’ll log you back in automatically.

If, after trying to log back in, you are still having trouble accessing all forums, please reach out to us directly via community [at] etsy.com so we can investigate further.

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sewingmaniac
Conversation Maker

Re: Unable to access seller forums.

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I'm having the same issue!

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Joolrys
Crafty Poster

Re: Unable to access seller forums.

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Same here...

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NoFrogsAllowed
Conversation Maker

Re: Unable to access seller forums.

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Today is the day Etsy was going to start limiting access.  They probably screwed the pooch again.

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Re: Unable to access seller forums.

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Announcement: Starting 26 March, you’ll need to be signed in to view most posts in the Forums. Read our post to get more details. Learn more.

..... you are writing in the forums, you have access

if you are not logged in properly, you will only see the announcements and general stuff

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NoFrogsAllowed
Conversation Maker

Re: Unable to access seller forums.

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@CraftyCornishMaids 

The OP is in Technical Issues which I believe is one of the topics everyone is able to access.

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Re: Unable to access seller forums.

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@NoFrogsAllowed 

Aha

.... and guess what, I have logged out and in again, and can only see announcements and technical issues

hey ho, here we go

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Re: Unable to access seller forums.

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make sure you're logged into your Etsy account ... they announced a week or so ago that starting March 26 you would have to be logged in to see some forum posts.

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Re: Unable to access seller forums.

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@CraftyCornishMaids exactly. I'm signed in properly, just can't access anything other than Announcements and Technical Issues, hence the OP. I'm not sure there is another way to log in. Am I missing something?

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Re: Unable to access seller forums.

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Nope. 

Etsy just implemented this change today.

I've never seen them implement anything and have it go as planned.... so.... sounds like there's a glitch in their programming they haven't worked out yet. 

Appears that anyone that stayed signed in is fine and still has full access. But anyone trying to log back in after signing out for any reason only has access to the parts staying public. 

I stand corrected. Looks like it's now a glitch for everyone.

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Joolrys
Crafty Poster

Re: Unable to access seller forums.

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Probably they are fixing something… I am logged in.. weren't we always? Could anyone reach the sellers forums without being logged in?

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Re: Unable to access seller forums.

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Ah, I didn't pick up on the fact that only certain categories were displaying for me.  (I was following a few threads and then got the red banner.  I assumed it meant that some rule-breaking shops got taken down super-quick.  Silly me!)

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CanningCrafts
Conversation Maker

Re: Unable to access seller forums.

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I'm logged in & the only 2 things in the Forum dropdown menu are for Announcements and Technical Issues too. I was under the impression we needed to be signed in to view everything starting today. But I'm logged in & don't see other topics.

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Re: Unable to access seller forums.

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@JeanieBeanHandKnits  - The Announcement Banner has been up for a while stating that starting today, March 26th, the forums would only be accessible when signed into your shop.

I noticed changes about 15 minutes ago & now all that I can see is the Announcements & Technical forums. These two forums were going to be open for anyone to read so that shop owners could easily access notices about problems in the Technical forum & read Etsy's announcements.

Now where all the other forums have disappeared to - they're no longer in the drop down menu - I have no idea. And for the moment the threads I'd saved in "my subscriptions" have disappeared except for the few from the Technical forum. I'd kept some of those for easy access Etsy article links. 

I get the feeling this will be a day of changes. 

 

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Re: Unable to access seller forums.

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@JMOldeVintage yes, I've seen the announcement and was expecting the changes. I'm signed into my shop. Hopefully this will be short lived. Nothing else in the dropdown box, at least not now.

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Re: Unable to access seller forums.

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similar here..with the 'join conversation 'page about inspirations, access denied though I am logged in..had posted onto the page earlier today..

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Re: Unable to access seller forums.

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Anybody from Etsy picking up on this?  Us sellers need our lunch break entertainment!

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Re: Unable to access seller forums.

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Well it could get more "entertaining" here in the Technical Forum since for some, when they want/need help they will post first, browse articles later. Since this is the only forum "open" at this minute........ 

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Jewels2at
Community Maker

Re: Unable to access seller forums.

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I also only have announcements and technical issues.  

Etsy must have a glitch.

I just signed on to my laptop...so for sure I am signed in.

If you go up to the top and select "Seller Forums"  it says what you have.  Does anyone have more than these two?

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Re: Unable to access seller forums.

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just the two

I thought etsy were going to try to save money by limiting access, but this is a bit over-done!

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Re: Unable to access seller forums.

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Just two.

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Re: Unable to access seller forums.

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Same here - just the two

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Re: Unable to access seller forums.

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just testing from my other shop, different browser, only two here too

CraftyCornishMaids

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Re: Unable to access seller forums.

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I'm imagining one team coming up with the idea to restrict access unless logged in with exceptions, another team responsible for announcement and another team responsible for the implementation. That would explain so much going wrong.

 

 

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Re: Unable to access seller forums.

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I think there's a spanner in the system at the moment, my forum activity has gone awry, my latest post from this morning has gone awol !! ;0))

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