Unable to access Shop Manager

[BlindSquirrelVintage]

unable to get into ship manager - churns for a few minutes and than stops with a blank screen

[NanaLetha]

Try resetting your modem 

[WeeWoollyOwl]

I can't either and was just about to ask.

[BagmakerSupply]

@BlindSquirrelVintage @WeeWoollyOwl : Are you experiencing this using an Etsy app (on which operating system) or via mobile browser or desktop browser (which browser and operating system)? It makes a difference as to possible causes and potential solutions, otherwise we have to guess. We just tried on a desktop browser and did not have a problem.

[WeeWoollyOwl]

Thank you for checking! I'm on a desktop -- Firefox on Windows 10 -- but just tried again and it seems to have cleared itself up. Weird...

[GieseDeseiGns]

My printer messed up and I went to use Hubs Edge Microsoft, so I could print order.  I got on Etsy but when I went to shop manager it just sits there, with no open screen, with this little gray circle, blinking,  maybe it was a glitch, will go try it again. My Mac works fine, too bad our printers are not wireless, they're old.

[GieseDeseiGns]

Yay went back and his worked was able to get on and print label. Some kind of hiccup.